Privacy Policy

Saves Nine Sewing is legally responsible for how your personal data is collected, stored and processed.

What information we collect and how we use it

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How we collect information

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why we collect personal data

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

How we manage your personal data

When you share your personal information with us, you have a right to expect that information to be treated with total confidentiality. Therefore, it is our responsibility to manage the personal data that you provide to us with care and in accordance with all data protection legislation and industry best practice. Whether you have supplied your personal details online, by phone, by email or in a letter, we will never use them without a lawful reason to do so. We will use your personal data for the purposes for which they were initially supplied and as fully explained in this Privacy Policy.

 How do you store, use, share and disclose your site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers

Disclosures to third parties

We do not share your personal data with third parties with the exception of: ‘Mail Chimp’ who we use for the purpose of sending emails and storing your personal data. Financial transactions relating to our website/services are handled by our payment services provider ‘Pay Pal and Stripe. We will share transaction data with our payment services provider only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. What should you do if your personal information changes? You should email us so that we can update our records

How we communicate with site visitors
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How long we keep personal information

We will only keep your personal information for as long as you wish to remain informed. Should you no longer wish your details to be held please either contact us or use the unsubscribe link on any Newsletter that you receive

How we use cookies and other tracking tools

Saves Nine uses cookies for many important reasons, such as:

  • To provide a great experience for our visitors and customers.

  • To identify registered members (users registered to our site).

  • To monitor and analyze the performance, operation and effectiveness of Wix's platform.

  • To ensure the platform is secure and safe to use. 

The following links explain how to access cookie settings in various browsers:

To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout

Privacy Policy Update

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Your rights

Under data protection law you have certain legal rights in relation to the personal information that we hold about you. You may exercise these rights at any time by contacting us using the details in the section ‘How to contact us’. If you don’t want us to process your data anymore, or you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at:

Saves Nine

38, Belle Isle Crescent

Brampton

Huntingdon

PE28 4SJ

Tel: 07584551995

ruth@savesninesewing.co.uk

 

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